What We Do

Example #1

A visitor comes, likes your service / product, having issue with the price since other provider offers in low cost, the chat agent helps with the coupon code and lead converted to the sale..

Example #2

A visitor comes, likes your service / product, decides to buy it and facing the trouble with the payment, the chat agent can help by offering alternate way of the payment and lead converted to the sale..

Example #3

A visitor comes, likes your service / product but wants a cheaper replacement of the same one, the chat agent can help by offering alternate product of the same category and there will be a sale.

Pre and Post sales Technical customer support also plays an important role in the customer retention. Our team provides a brilliant presales technical support that tends to 100% customer retention.

A visitor comes, likes your service / product but wants more technical specification which is not mentioned over the description or want to discuss something related to the TOS, the chat agent can be an immediate help by offering product documents or by explaining the terms helps visitor to be firmed about the product and there will be a deal.

At the same time, post sales service is that much important, like if we buy a car and the company fails to provide the servicing or repair the car... The Chat Agent can immediately communicate with the technical team and try to fix the issue online or escalate it to the proper department to have proper resolution for the customer satisfaction point of view.