About Us

AUM SUPPORT : A BRIEF OVERVIEW

Who we are

We Assimilate, Work and Make it Real

At first, we gather all the minute details from clients about the products and services they offer to their customers. This helps with developing new customers, retaining existing ones, and providing excellent customer support.

After assimilating the complete details from the customer our creative and dedicated team works together to develop new strategies and proposals to enhance the customer relations of our clients that will help to develop their business further.

Then the real part comes in where we use our strategies and proposals to deal with new and current customers that help our beloved clients to escalate their business to higher levels.

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about-image

01.Our Mission

We provide the best live chat support services for your website. We help you connect with your customers, solve their problems, and increase their satisfaction and loyalty.

02.Vision

We want to be the leading provider of live chat support services in the industry. We deliver high-quality, cost-effective, and customized solutions that meet your needs and expectations.

03.Our Approach

We value excellence, innovation, and customer-focus. We have a skilled and experienced chat team who use the latest technology and tools. We adapt our services to your needs and preferences. We listen, and improve.

Our Skills

Our team constantly strives to improve their skills via different resources. Below are areas in which they are currently experts.

99.9 %

Support

96%

Sales

100%

24/7 Availability

95%

Customer Satisfaction

Who We Are!

WhoWeAre

We provide the best live chat support services for your website. We help you connect with your customers, solve their problems, and increase their satisfaction and loyalty.

worldwide

We want to be the leading provider of live chat support services in the industry. We deliver high-quality, cost-effective, and customized solutions that meet your needs and expectations.

Free Chat Application Integration for Jivo Chat/ Olark / Live Chat / Provide Support.

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We are best at 24 x 7 x 365 availability Because...

24 x 7 Monitoring on chats…

monitoring-chat

- Operation Manager available 24x7 at the premise.


- Live transcripts monitoring.


- On time correction with the tools.

Quality we offer…

Tools: Paid Subscriptions of Ginger, Grammarly, spinbot & other improvement tools to provide the quality of text up to ILETS 8th band.

tools
tools
tools

100% Uptime SLA

Acceptance of the Penalty upon missed chats

100%-SLA
Our Team

Expert team members to provide the best service

team

Kevin has spent majority of the time in the technical support industry and cloud technology. His expertise is in technical support and server management operations, he is a constructive communicator and is capable of discussing difficult issues effectively and to the point.

Kevin

Techy..

team

Chandani has excellent communication and technical skills. She applies creative thinking to implement a vision for the company, her positive attitude and willingness to listen are highly appreciated, she always applies new knowledge to her work and keeps up with changes in his field.

Chandani

Sales Master..

team

Shubham is well experienced in technical support, he can find the right approach with any client, even the most critical one. He keeps himself updated in his field.

Shubham

Strategic..

team

Meet has experience of working at different levels of management in the IT sector and hosting. He shows initiative by developing new ways of thinking to improve projects and company performance. He begins each day fully refreshed and prepared for any challenges.

Meet

Enthusiast..

team

Sunny has experience in web design and technical support. He overcomes new challenges and finds solutions to complex issues. He is detail-minded, always completing work to a high standard, and has an exceptional ability to spot improvements.

Sunny

Improver

We create for you

Entrust Your Project to Our Best Team of Professionals

Have a project in mind? For immediate support :

support@aumsupport.com

Client testimonials

Check what our clients say about us

I've opted LC service since 2019, and received 100% availability of agents since the first day. Thanks AumSupport.

Williamson Martin

Web Developer

Never missed single sales inquiry via live chat, heartily thanks AumSupport for putting me in the first row in competition.

James Hussey

Web Developer

We're in Hosting Services, AumSupport techs are 100% available in any circumstances like server down and mass rush. Thanks.

Tonney Watson

Web Developer

I appreciate the AumSupport team for being available for us in covid-19 lockdown situation, Best in the live chat industry.

Kristina Thompson

Web Designer

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Entrust Your Project to Our Best Team of Professionals