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Customer Service Trends for 2021

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Did you know… that one of the quickest developing profession fields is Customer Success Manager?

5 Key Customer Support Trends for 2021

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It seems like the entire world has been briefly "required to be postponed" since the flare-up of

How to implement significant chat surveys?

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1. Recognize the goal of the visit overview Setting up clear overview objectives and destinations

Quality assurance for live chat support.

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For what reason Do You Need QA for Chat Support? A QA interaction will guarantee that the client